AskCupid

Terms of Service

Effective date: September 30, 2026

Last updated: October 9, 2026

These Terms of Service ("Terms") are an agreement between you and Enki Studios LLC ("Enki Studios", "we", "us" or "our") about your use of AskCupid, including the AskCupid app for iPhone, iPad and Mac, the website at askcupidai.com and its free tools (together, the "Service").

By creating an account, buying a subscription or otherwise using the Service, you agree to these Terms and confirm that you've read our Privacy Policy. If you don't agree, don't use the Service.

Please read section 16 carefully. It requires most disputes to be resolved by individual binding arbitration instead of in court, which means you and we each give up the right to sue in court and to have a judge or jury decide the dispute. It also waives class actions. You can opt out of arbitration within 30 days, as explained there.

1. Who can use AskCupid

  • You must be at least 18 years old and able to form a binding contract.
  • You can't use the Service if we've previously suspended or banned you, or if the law prohibits you from using it.
  • You're responsible for your account and everything done with it. Keep access to your Apple or Google account secure, and tell us promptly if you think someone else has used your AskCupid account.
  • One person, one account. Don't share, sell or transfer your account.

2. What AskCupid is, and what it isn't

AskCupid is an AI dating coach. It helps you write replies, read the signals in a conversation, keep track of the people you're talking to, and prepare for dates with tools such as Decode a text, Rank my photos, Outfit check, Glow check, Tan check, Bio rewrite and Openers.

AskCupid is not:

  • professional advice. It isn't therapy, counseling, medical, psychological, legal or financial advice, and it doesn't create a professional relationship of any kind. Talk to a qualified professional about those needs.
  • an emergency service. If you or someone else is in danger, contact local emergency services right away (911 in the United States). If you're in crisis in the US, you can call or text 988.
  • a dating or matchmaking service. We don't introduce you to anyone, and we don't verify, screen or run background checks on anyone you talk to or meet.
  • a guarantee. We don't promise matches, replies, dates, relationships or any other outcome.

3. AI content

The Service uses artificial intelligence to generate replies, suggestions, scores, ratings, "interest" estimates and other results ("AI Output").

  • AI Output can be wrong. It may be inaccurate, incomplete, outdated or unsuitable for your situation, and it is only a guess based on what you share. An interest score or a "read" of a conversation is not a fact about another person's feelings or intentions.
  • Use your own judgment. You decide whether and how to use AI Output, including what you send to other people. You're responsible for the messages you send and the decisions you make.
  • Filters and mistakes. We use automated filters that may block or change some requests, and AI Output may sometimes be offensive or inappropriate. Tell us if you see something that shouldn't be there.
  • Similar output. Other users may receive similar AI Output. AI Output that you receive isn't exclusive to you.
  • Your use of AI Output. As between you and us, you may use the AI Output you receive for your personal, non-commercial use, subject to these Terms.

4. Your safety when dating

People you meet online or through dating apps may not be who they say they are. Enki Studios isn't responsible for the conduct of anyone you communicate with or meet, online or offline. When you meet someone, meet in public, tell a friend where you'll be, arrange your own transportation, and trust your instincts. AskCupid's advice isn't a safety check.

5. Your content

"Your Content" means everything you submit to the Service, including messages, screenshots, photos, text, onboarding answers, people profiles, notes and reminders.

  • You own Your Content. You keep any rights you have in it.
  • License to us. You give Enki Studios a worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit, adapt and display Your Content only as needed to operate, secure and provide the Service to you, to comply with the law and to enforce these Terms, including sending it to our service providers and AI providers as described in our Privacy Policy. This license ends when you delete Your Content or your account, except for copies we must keep for legal reasons or that remain for a limited time in backups.
  • No training. We don't use Your Content to train AI models, and we don't allow our AI providers to do so.
  • Your responsibility. You're responsible for Your Content and confirm that you have all the rights and permissions needed to share it with us, and that it doesn't break these Terms or any law.
  • Removing content. We may remove or refuse content, or block a request, that we reasonably believe breaks these Terms or the law, but we have no duty to review content.

6. Information about other people

The Service lets you share information about people you're talking to or dating, such as their messages, photos, profile screenshots and details. When you do, you agree that:

  • you have the right to share it, and sharing it with us doesn't break any law, contract or duty of confidentiality;
  • you're responsible for giving any notice to, and getting any consent from, the people you tell us about that the law requires;
  • you'll share only what's reasonably needed for advice, and won't share sensitive information about others, such as health information, government IDs, financial account details or precise location;
  • you won't share any image or information of a person under 18, or any intimate or sexual image of anyone;
  • you'll use the Service for your own dating life, and not to monitor, track, stalk, harass, threaten, expose or harm anyone.

You're responsible for any claim arising from information about other people that you share. We may delete information about another person if they ask us to and the law requires or allows it.

7. Rules for using the Service

You agree not to:

  • break any law, or use the Service to harm, harass, stalk, threaten, defame, bully, deceive, discriminate against or exploit anyone;
  • upload or request content that involves minors in any sexual or romantic context, sexual content involving anyone without consent, or illegal content of any kind;
  • create or share intimate images of real people without their consent, or use the Service to impersonate someone or to catfish, scam or manipulate people;
  • use the Service to track, locate, identify or collect information about someone without their consent;
  • upload malware, or try to probe, disrupt, overload or get around the security, usage limits or access controls of the Service;
  • copy, scrape, reverse engineer or decompile the Service or its AI models or prompts, except where the law allows despite this restriction;
  • use automated tools or bots to access the Service, or use the Service to build a competing product;
  • resell, rent or share access to the Service, or use it for commercial purposes without our written permission;
  • use the Service in a way that breaks the rules of Apple, Google, dating apps or other platforms you use.

We may apply reasonable usage limits, such as a daily number of messages or tool runs, to keep the Service available for everyone. Limits may change.

8. Subscriptions and payments

Some features require a paid subscription ("Premium").

  • Plans and prices. We offer weekly and monthly plans. The price, length and any free trial are shown before you buy. Prices may include tax where required and may vary by country.
  • Before you buy. Before you subscribe, we show you the price, the billing period, the length of any free trial and that your subscription renews automatically, and we ask you to agree to those terms. For website purchases, you'll receive a confirmation by email with these terms and how to cancel, and we'll send any reminders the law requires, such as a reminder before a renewal or before a free trial ends.
  • Free trials. If your plan includes a free trial, it's offered once to new subscribers. Unless you cancel before the trial ends, your subscription starts and you're charged automatically at the end of the trial.
  • Automatic renewal. Subscriptions renew automatically at the end of each period, at the then-current price, until you cancel. For App Store purchases, cancel at least 24 hours before the end of the current period to avoid being charged for the next one.
  • Cancelling.
    • App Store purchases: manage or cancel in your Apple account settings (for example, Settings, then your name, then Subscriptions on iPhone), or from Manage Subscription in the app.
    • Website purchases: cancel online at any time from the subscription page in your account on our website. You don't need to contact us, but you can also email us and we'll cancel it for you.
    • Cancellation takes effect at the end of the current period, and you keep Premium until then. Deleting the app doesn't cancel a subscription.
  • Refunds. App Store purchases are billed by Apple, and Apple handles refund requests under its policies. For website purchases, payments are non-refundable except where the law requires otherwise; contact us if you believe you've been charged in error.
  • Right to withdraw (EEA, UK and Switzerland). If you live in the European Economic Area, the United Kingdom or Switzerland and buy on our website, you can withdraw within 14 days of your purchase by emailing us. When you subscribe, you ask us to give you access straight away. If you withdraw, we'll refund what you paid, minus a proportionate amount for the time you had Premium before you withdrew.
  • Price changes. If we change the price of a subscription, we'll tell you in advance, and, where required, ask for your agreement before the new price applies. If you don't agree, you can cancel before the change takes effect.
  • Payment processors. Payments are processed by Apple (App Store) or by our web payment provider. We don't receive or store your full card details. Their terms also apply to your payment.
  • Changes to features. We may change, add or remove features, including which features are Premium. If a change significantly reduces the Premium features you paid for, you can cancel.

9. Our rights in the Service

The Service, including the app, website, software, designs, text, graphics, logos, prompts and the AskCupid name, is owned by Enki Studios or its licensors and protected by law. Subject to these Terms, we give you a personal, limited, non-exclusive, non-transferable, revocable license to use the Service for your personal, non-commercial use. We reserve all rights not expressly granted.

If you send us ideas or feedback, you grant us a perpetual, irrevocable, royalty-free license to use them for any purpose without any obligation to you.

10. Copyright complaints

If you believe content on the Service infringes your copyright, send a notice to our copyright agent at support@madebyenki.com or at our mailing address in section 20. Include: your contact details; a description of the copyrighted work; a description of the content and where it is on the Service; a statement that you have a good-faith belief that the use isn't authorized by the owner, its agent or the law; a statement, under penalty of perjury, that the information in your notice is accurate and that you're the owner or authorized to act for the owner; and your physical or electronic signature. We may remove the content, and we'll end the accounts of repeat infringers in appropriate circumstances.

11. Third-party services, suspension and termination

Third-party services. The Service relies on third-party services, such as Apple, Google, our payment providers and our AI providers, and may link to other websites or apps. We don't control third-party services and aren't responsible for them, and your use of them may be governed by their own terms and privacy policies.

Suspension and termination.

  • You can stop using the Service at any time and ask us to delete your account, as described in the Privacy Policy.
  • We may suspend or end your access, or remove content, if you break these Terms, if we're required to by law, or if your use creates risk or possible legal exposure for us, other users or others. Where reasonable, we'll tell you why.
  • We may change or stop the Service, or any part of it, at any time. If we stop the whole Service, we'll give reasonable notice where possible.
  • Sections that by their nature should survive termination will survive, including sections 3, 5 (except the license, which ends as described there), 6, 8 (for amounts you owe), 9 (except your license to use the Service), 12 to 18 and 19.

12. Disclaimers

To the fullest extent permitted by law, the Service and all AI Output are provided "as is" and "as available", without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy and uninterrupted or error-free operation. We don't warrant that the Service will meet your needs, that AI Output will be accurate or appropriate, or that any content will be kept without loss.

13. Limitation of liability

To the fullest extent permitted by law:

  • Enki Studios and its owners, officers, employees and agents won't be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, data, goodwill or opportunities, or for emotional distress, arising out of or related to the Service, AI Output, information you choose to share about other people, your dates, relationships or interactions with other people, or these Terms, even if we were told these damages were possible;
  • our total liability for all claims arising out of or related to the Service or these Terms is limited to the greater of the amount you paid us for the Service in the 12 months before the event that gave rise to the claim, or US$100.

These limits apply to every theory of liability, including contract, tort (including negligence), statutory claims and product liability, and they apply even if a remedy fails of its essential purpose. Nothing in these Terms excludes or limits (a) liability for our fraud, gross negligence or willful misconduct, or (b) any other liability, or any right you have under consumer protection law, that by law can't be excluded, limited or waived.

14. Indemnity

To the extent permitted by law, you agree to defend, indemnify and hold harmless Enki Studios and its owners, officers, employees and agents from any third-party claim, and any related losses, damages, liabilities, costs and expenses (including reasonable legal fees), arising out of or related to: (a) Your Content, including information about other people that you share with us; (b) your breach of these Terms; (c) your violation of any law or of anyone else's rights; or (d) your misuse of the Service or AI Output, including messages you send to other people. This doesn't apply to the extent the claim is caused by our own breach of these Terms, negligence or misconduct. We may take over the defense of any claim you must indemnify, and you won't settle any such claim without our written consent.

15. Changes to these Terms

We may update these Terms from time to time. We'll post the new version on this page and update the "Last updated" date. If a change is material, we'll let you know in the app, by email or on our website before it takes effect. If you keep using the Service after the change takes effect, you accept the updated Terms. If you don't agree, stop using the Service and cancel your subscription. Changes won't apply to a dispute that arose before the change. Changes to section 16 are also subject to section 16.8.

16. Dispute resolution and arbitration

16.1 Informal resolution first

Before either of us starts an arbitration or a small claims case, the party with the claim must send the other a written notice of the dispute. Your notice must include your name, the email address on your account, a description of the dispute and the relief you want, and it must be personally signed by you, even if a lawyer is helping you. Send it to support@madebyenki.com or to our mailing address in section 20. We'll send our notice to the email address on your account. For 60 days after the notice is received, you and we will try in good faith to resolve the dispute, which may include an individual phone or video call if either of us asks for one. Any statute of limitations and any filing-fee deadline are paused during this period. If the dispute isn't resolved within 60 days, either party may start a claim as described below.

16.2 Binding individual arbitration

Except as described in section 16.3, you and Enki Studios agree that any dispute, claim or controversy between you and Enki Studios arising out of or relating to the Service or these Terms, including claims that arose before you accepted these Terms ("Dispute"), will be resolved by final and binding arbitration on an individual basis, and not in court. This means that you and Enki Studios are each giving up the right to sue in court and to have a judge or jury decide the Dispute.

In arbitration, a neutral arbitrator, not a judge or jury, decides the Dispute. Arbitration is less formal than a lawsuit, it has more limited discovery, and a court's review of the arbitrator's decision is very limited. The arbitrator can award the same individual damages and relief that a court could, but only in favor of the individual party seeking relief and only to the extent needed for that party's individual claim.

The arbitration will be administered by JAMS under its Streamlined Arbitration Rules and Procedures, or its Comprehensive Arbitration Rules and Procedures if the claim is large enough to require them, and the JAMS Policy on Consumer Arbitrations Pursuant to Pre-Dispute Clauses: Minimum Standards of Procedural Fairness, all as in effect when the arbitration starts and available at jamsadr.com. The Federal Arbitration Act governs the interpretation and enforcement of this section. The arbitration may be held by video, phone or written submissions, or in person in the county where you live or another place we agree on. You'll pay no more than the consumer filing fee that JAMS's rules allow, and we'll pay all other JAMS administrative fees and the arbitrator's fees. If JAMS is unavailable or declines to administer a Dispute, you and we will agree on another arbitration provider that applies consumer due-process standards, or, if we can't agree, a court will appoint an arbitrator under 9 U.S.C. section 5. If no arbitrator can be appointed, the Dispute will be decided by a court as described in section 17.

The arbitrator, and not any court, has exclusive authority to decide all questions about the interpretation, applicability, scope, enforceability and formation of this arbitration agreement, except that a court decides (a) any question about section 16.4, (b) whether a claim qualifies for small claims court and (c) any question about section 16.7.

16.3 Exceptions

Either party may bring an individual claim in small claims court if it qualifies, and either party may ask a court for an injunction to stop infringement or misuse of intellectual property.

16.4 Class action waiver

You and Enki Studios each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated or representative proceeding. If this class waiver is found unenforceable for a particular claim, that claim must be decided by a court, not an arbitrator, and the rest of this section still applies to other claims. If a court decides that the law doesn't allow a request for public injunctive relief (relief whose main purpose is to stop unlawful acts that threaten the general public) to be limited as described in this section, that request must be decided by a court in the county where you live, after the individual claims are decided in arbitration, and the court case will be paused until then.

16.5 Opting out

You can opt out of this arbitration agreement by emailing support@madebyenki.com within 30 days after you first accept these Terms (or this version of them, if you accepted an earlier version), with your name, the email on your account and a clear statement that you're opting out of arbitration. If you opt out, sections 16.2 to 16.4 and 16.7 don't apply to you, but the rest of these Terms, including sections 16.1 and 17, still do.

16.6 Users outside the United States

If you live in the European Economic Area, the United Kingdom or Switzerland, sections 16.2 to 16.8 don't apply to you, and you can bring a claim in the courts where you live. Nothing in these Terms excludes or limits our liability to you for death or personal injury caused by our negligence.

16.7 Mass filings

If 25 or more similar demands for arbitration are filed against us or by us, using the same or coordinated lawyers or organizations, the JAMS Mass Arbitration Procedures and Guidelines and JAMS's related fee schedule will apply. You and we agree that JAMS may administer those cases in batches, and that each claim will still be decided individually. Any statute of limitations for a claim that is waiting to be administered is paused until the claim is administered.

16.8 Changes to this section

If we make a material change to this section 16, you can reject it by emailing us within 30 days after the change takes effect. If you do, the version of this section you last accepted will continue to apply to you.

17. Governing law and courts

These Terms are governed by the laws of the State of New Jersey and applicable United States federal law, without regard to conflict-of-law rules. For any Dispute that isn't subject to arbitration, you and we agree to the exclusive jurisdiction of the state and federal courts located in Hudson County, New Jersey, unless the law of the place where you live gives you the right to bring a claim in your local courts. If you live outside the United States, you may also have the benefit of mandatory consumer protection laws of your country.

18. General

  • Entire agreement. These Terms and the Privacy Policy are the whole agreement between you and us about the Service.
  • Severability. If any part of these Terms is found unenforceable, the rest stays in effect, and the unenforceable part will be applied to the greatest extent allowed.
  • New Jersey residents. If you live in New Jersey, sections 12 (Disclaimers), 13 (Limitation of liability) and 14 (Indemnity) apply to you only to the extent New Jersey law allows. Any provision of those sections that New Jersey law makes void, unenforceable or inapplicable doesn't apply to you, and the rest of these Terms stays binding on you and on us. Nothing in these Terms limits any right you have under the New Jersey Consumer Fraud Act, or your right to recover attorneys' fees, court costs or other damages where a statute requires them.
  • California residents. You can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by phone at (800) 952-5210.
  • No waiver. If we don't enforce a right, we haven't waived it.
  • Assignment. You may not transfer these Terms without our consent. We may transfer them to an affiliate or in connection with a merger, acquisition or sale of assets.
  • Events outside our control. We aren't responsible for delays or failures caused by events outside our reasonable control.
  • Electronic communications. You agree that we can provide agreements, notices, disclosures and other communications to you electronically, and that they satisfy any legal requirement that they be in writing.
  • Notices. We may send you notices through the app, by email to the address on your account, or by posting them on our website.
  • Interpretation. Headings are for convenience only, and "including" means "including without limitation".
  • Export and sanctions. You confirm you're not in a country subject to a US embargo or on a US government list of prohibited or restricted parties.

19. Additional terms for the Apple app

If you downloaded AskCupid from Apple's App Store, these additional terms apply. Where Apple's Licensed Application End User License Agreement applies to the app, these Terms add to it.

  • Agreement with us. These Terms are between you and Enki Studios only, not Apple. Enki Studios, not Apple, is solely responsible for the app and its content.
  • License. Your license to use the app is a non-transferable license to use it on any Apple-branded products that you own or control, as permitted by the Usage Rules in Apple's Media Services Terms and Conditions, except that the app may also be accessed and used by other accounts associated with you through Family Sharing or volume purchasing. These Terms don't set usage rules that conflict with Apple's Media Services Terms and Conditions.
  • Support. Enki Studios, not Apple, is solely responsible for maintenance and support of the app. Apple has no obligation to provide any maintenance or support.
  • Warranty. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) of the app. To the maximum extent permitted by law, Apple has no other warranty obligation for the app. Any other claims, losses, liabilities, damages, costs or expenses caused by a failure to conform to a warranty are Enki Studios' responsibility, to the extent not disclaimed by these Terms.
  • Product claims. Enki Studios, not Apple, is responsible for addressing any claims by you or a third party relating to the app or your possession or use of it, including product liability claims, claims that the app fails to meet any legal or regulatory requirement, and claims under consumer protection, privacy or similar laws.
  • Intellectual property. If a third party claims that the app or your possession or use of it infringes their intellectual property rights, Enki Studios, not Apple, is solely responsible for the investigation, defense, settlement and discharge of that claim.
  • Legal compliance. You confirm that you aren't in a country subject to a US Government embargo or designated as a "terrorist supporting" country, and that you aren't on any US Government list of prohibited or restricted parties.
  • Third-party terms. You must comply with applicable third-party terms, such as your mobile carrier's or dating app's terms, when using the app.
  • Third-party beneficiary. Apple and Apple's subsidiaries are third-party beneficiaries of these Terms. Once you accept these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce them against you as a third-party beneficiary.
  • Contact. Questions, complaints or claims about the app go to Enki Studios at the contact details below.

20. Contact us

  • Email: support@madebyenki.com
  • Mail: Enki Studios LLC, 25 River Dr S, Apt 510, Jersey City, New Jersey 07310, United States