AskCupid

Privacy Policy

Effective date: September 30, 2026

Last updated: October 10, 2026

This Privacy Policy explains how Enki Studios LLC ("Enki Studios", "we", "us" or "our") collects, uses, shares and protects personal information when you use AskCupid, including the AskCupid app for iPhone, iPad and Mac, the website at askcupidai.com and its free tools (together, the "Service").

AskCupid is an AI dating coach for adults. It is not a therapy, counseling, medical or emergency service.

Your use of the Service is also governed by our Terms of Service.

1. Who we are and how to contact us

Enki Studios LLC is the company responsible for your personal information (the "controller").

  • Address: Enki Studios LLC, 25 River Dr S, Apt 510, Jersey City, New Jersey 07310, United States
  • Email: support@madebyenki.com

2. Information we collect

2.1 Information you give us

  • Account information. When you sign in with Apple or Google, we receive your name, email address and account identifier from that provider, and sometimes a profile picture. If you use Sign in with Apple and choose to hide your email, we receive a private relay address instead. We don't receive or store your Apple or Google password.
  • Onboarding answers. Before you create an account, we ask a few questions: the name you'd like us to use, your goal, which dating apps you use, whether you're talking to anyone, the first name or nickname of someone you're talking to, what you find hardest, and your age. We use your age to confirm you're 18 or older and to tailor advice. The AI turns your answers into memories (see section 2.2), and if you name someone, we create a profile for them.
  • Chats. The messages you send to the AI coach, the screenshots and photos you attach, and the AI's replies.
  • People profiles. Information you choose to save about people you're talking to or dating, such as their first name or nickname, where you met, your dating stage, interests, green flags and things to watch, notes, a phone number, social media handles, a photo, dates and ratings, timeline notes and reminders. See section 5 about information about other people.
  • Tool inputs. The photos, screenshots and text you give our tools, for example photos of yourself for Rank my photos, Outfit check, Glow check and Tan check, screenshots of conversations for Decode a text, screenshots of someone's dating profile for Openers, and your current bio and details for Bio rewrite.
  • Free tools on our website. The text you enter into our free generators, such as prompt, bio and reply generators, which can include a message or profile details from someone else.
  • Messages to us. What you send when you email us for support, feedback or a privacy request.

2.2 Information created while you use the Service

  • AI results. The AI's replies, tool results and scores, chat titles, and the history of your tool results.
  • AI memories. To give advice that fits you, the AI saves short notes ("memories") about you and the people you've told it about, and searches them in later chats. You can see and delete them in the app.
  • Person insights. For people you've saved, the AI can estimate how interested they seem, note positive signs and things to watch, and suggest a next step. These are AI guesses based only on what you share, not facts about that person.
  • Consent record. The date and time you agreed to how we process your information with AI.

2.3 Information collected automatically

  • Device and technical information. Your device platform (iOS, iPadOS, macOS or web), app version, time zone, when you last signed in, the IP address and device type used for each sign-in, and technical logs that our hosting providers create when your device connects, such as IP address, request time and errors.
  • Error reports. When something goes wrong, we send an error report to our error-monitoring provider. It includes your account identifier, the part of the Service affected and technical details of the error, but not your email address or the content of your chats and memories.
  • Website analytics and cookies. Our website uses cookies to keep you signed in and Google Analytics to understand how the website is used, such as pages viewed and whether a sign-up or purchase was completed. See section 8.
  • Usage limits. To prevent abuse, we count how often features are used, by account identifier or, for website visitors who aren't signed in, by IP address. These counters expire automatically after about a day, and we don't keep a history of them.

2.4 Information from other companies

  • Sign-in providers. Apple or Google tell us who you are when you sign in, as described above.
  • Payments. Apple (for App Store purchases), RevenueCat and our web payment processor tell us about your subscription, such as your plan, trial, renewal date, status and store. We never receive your full card number.

2.5 Information stored on your device

The app keeps your onboarding answers on your device until you create an account, and keeps a copy of photos you've viewed on your device to load them faster. Our website keeps your onboarding answers in your browser until you create an account.

2.6 Keyboard, widgets and share extension

  • Keyboard. The AskCupid keyboard works only when you turn on Full Access. When you open it, it can show screenshots you took in the last few minutes so you can pick one. A screenshot, the text you copied or the draft in the text box is sent to us only when you tap to get replies, openers or a rewrite, and it's handled like the tool inputs in section 2.1. The keyboard doesn't record or store what you type.
  • Widgets. Our widgets keep a small copy of your people's names, reminders, dates and interest on your device so they can display without opening the app.
  • Share extension. When you share a screenshot to AskCupid from another app, it's handled like a photo you attach in the app.

2.7 What the iOS app does not collect

The AskCupid app doesn't use advertising or tracking tools, doesn't access your advertising identifier, contacts, location or calendar, and doesn't track you across other companies' apps or websites.

3. How we use your information

We use personal information to:

  • Provide the Service: create and secure your account, run the AI coach and tools, save your chats, people, memories and tool history, and schedule reminders you set.
  • Personalize advice: use your onboarding answers, memories and people profiles so the AI's advice fits your situation.
  • Process subscriptions: start trials, confirm purchases, restore purchases and unlock premium features.
  • Keep the Service safe: prevent fraud and abuse, apply usage limits, block content that breaks our Terms, and investigate problems.
  • Fix and improve the Service: diagnose errors and understand, in aggregate, how the website is used.
  • Communicate with you: respond to support, feedback and privacy requests, and send important notices about the Service or these policies.
  • Meet legal obligations and enforce our Terms.

We don't sell your personal information, we don't use it for advertising, and we don't use your chats, photos or other content to train AI models.

4. How AI processing works

To answer you, we send the content needed for your request to third-party AI model providers: your messages, the screenshots and photos you attach, tool inputs, your first name, your local time, and relevant memories and people details. We also send your account identifier so they can detect abuse; we don't send your email address. The phone numbers, social media handles and photos you save on people's profiles in AskCupid aren't sent to AI providers. The providers process this content to produce the reply or result and return it to us.

  • Who they are. Our AI providers currently include Amazon Web Services (Amazon Bedrock), which runs the models behind the coach, the tools and chat titles, and OpenAI, which converts the text of memories and memory searches into data used to search them. We may add or change AI providers over time, and we'll update this section when we do.
  • No training. We don't use your content to train AI models, and we use our AI providers on terms that don't allow them to use your content to train their models. Amazon Bedrock runs models from other developers on Amazon's own infrastructure and doesn't share your content with those developers. Providers may keep content for a limited time for security and abuse monitoring, as their terms allow.
  • Consent in the app. Before you create an account, the app and our website explain this processing and ask you to agree.
  • Our website's free tools. When you use a free generator on our website, the text you enter is sent to our AI provider to generate results.
  • AI output can be wrong. AI results are generated automatically. They are suggestions, not facts or professional advice. See our Terms of Service.

We don't create or store facial recognition templates or other biometric identifiers. When the Rank my photos tool creates a shareable card, your device detects where a face is in the image only to crop it; that step happens on your device, and nothing from it is sent to us. When Glow check or Tan check compares a new photo with an earlier one, the AI may consider whether the photos seem to show the same person, so it can tell you if the comparison makes sense. It returns only "same", "unsure" or "different" as part of your feedback, and no facial measurements or biometric data are stored.

5. Information about other people

AskCupid helps you with the people you're dating, so you may share information about them, such as their name, messages, photos, profile screenshots and notes. You're responsible for making sure you have the right to share it with us.

  • Only share what you need. Don't share sensitive details about others, such as health information, precise location, financial information or government IDs, or anything they told you in confidence that you don't have the right to share.
  • Never share content involving minors, intimate images of anyone, or content you don't have the right to use. Rank my photos, Outfit check, Glow check and Tan check refuse photos of people who appear to be under 18.
  • Your people profiles are private to you. We don't contact the people you save, and we don't show your profiles, notes or chats to other users.

If you're someone a user has told us about, we usually can't tell you directly, because we only receive your information from that user and we don't have your contact details. We use it only to give that user advice, it's visible only to them, and it's deleted when they delete it or their account. You can still exercise your privacy rights by emailing us. To help us find the information, tell us your name and anything that would identify the user who shared it.

6. How we share information

We share personal information only as described here:

  • Service providers that work on our behalf, under contracts that limit how they can use it:

    • Hosting and storage: Supabase (sign-in, database and some photo storage) and Cloudflare (our website, API, request logs and photo storage).
    • AI providers: as described in section 4.
    • Subscriptions and payments: RevenueCat, which receives your account identifier and email address to manage your subscription; Apple; and, for website purchases, Stripe through RevenueCat Web Billing.
    • Error monitoring: Sentry.
    • Analytics: Google Analytics, on our website only.
    • Abuse prevention: Upstash, which stores the short-lived usage counters described in section 2.3.
    • Avatars: DiceBear, which serves the illustrated avatars on our homepage and receives your IP address when that page loads.

    We require these providers to protect your information in a way that's consistent with this Privacy Policy and to use it only to provide their services to us.

  • Apple and Google, when you use Sign in with Apple, Google Sign-In, in-app purchases or speech-to-text. Their own privacy policies apply to those services.

  • When you choose to share. For example, if you share a result card, it goes wherever you send it.

  • Legal and safety reasons. If we believe in good faith that the law requires it, or to protect the rights, property or safety of our users, the public or Enki Studios, including to enforce our Terms and prevent fraud.

  • Business transfers. If Enki Studios is involved in a merger, acquisition, financing or sale of assets, your information may be transferred as part of that deal. We'll tell you if that happens and if your choices change.

We don't sell personal information, and we don't share it for cross-context behavioral advertising.

7. Voice input and notifications

  • Voice input. When you dictate a message, speech recognition is provided by Apple on iPhone, iPad and Mac, or by your web browser on our website (for example Google in Chrome). They may process your audio under their own privacy policies. We receive only the resulting text.
  • Notifications. Reminders and date alerts are scheduled on your device by your device's notification system. We don't use a push notification server. The reminder text and time you set are saved with that person's profile in your account, so they're available on your other devices.

8. Cookies and similar technologies

Our website uses:

  • Essential cookies and storage to keep you signed in, remember preferences such as the theme, keep the Service secure and, when you subscribe on our website, let our payment processor prevent fraud.
  • Analytics cookies from Google Analytics to measure how the website is used. Google processes this data under its own privacy policy. You can block or delete cookies in your browser settings, or use Google's browser add-on to opt out of Google Analytics.

We don't use advertising cookies. The iOS app doesn't use cookies for tracking.

Global Privacy Control and Do Not Track. We don't sell or share personal information for targeted advertising, so there's nothing to opt out of, but we treat a Global Privacy Control signal from your browser as a valid request to opt out of sale and sharing. Our website doesn't respond differently to Do Not Track signals. Google, through Google Analytics, may collect information about your use of our website over time.

9. How long we keep information

  • Your account and content (profile, onboarding answers, chats, people, memories and tool history) are kept until you delete them or delete your account.
  • Deleting items. When you delete a chat, a tool result, a person, a timeline event, a photo or a memory, we remove it from our active systems. Photos attached to a deleted chat or tool result are deleted too, unless another saved item still uses the same photo. Memories the AI saved during a chat stay until you delete them in AI Memory, and chats about a person you delete stay in your chat list until you delete them. Photos uploaded for a tool run that didn't finish are deleted when you delete your account.
  • Deleting your account. We delete your account and its content, including your photos, within 30 days of a verified request.
  • Usage counters expire after about a day.
  • Logs, error reports and backups. Request logs, error reports and database backups are kept only for a limited time by our providers, and deleted data may remain in them until they expire or are overwritten.
  • Purchase records may be kept by Apple, RevenueCat and our payment processor as their policies and tax laws require.
  • When the law requires longer, such as for a legal dispute or a legal obligation, we keep the information needed for that purpose only as long as needed.

10. Your choices and rights

10.1 Choices in the app

You can edit or delete people and timeline events, and delete chats, tool results and memories, at any time in the app. You can change or turn off notifications in Settings or in your device settings.

10.2 Deleting your account

In the app, tap your profile picture to open Settings, tap your name, tap Delete Your Account, then Send Deletion Request. This prepares an email to us. You can also email us from the address on your account. We'll confirm the request comes from you, then delete your account and content within 30 days. If you have a website subscription, we'll cancel it when we delete your account. Deleting your account doesn't cancel an App Store subscription; cancel it in your Apple account settings to stop future charges.

10.3 Your privacy rights

Depending on where you live, you may have the right to:

  • access the personal information we hold about you and get a copy of it;
  • correct information that's inaccurate;
  • delete your information;
  • port your information to another service;
  • object to or restrict certain processing;
  • withdraw consent at any time, without affecting processing that already happened;
  • opt out of the sale or sharing of personal information or targeted advertising (we don't do these);
  • not be discriminated against for exercising your rights.

To make a request, email us at support@madebyenki.com. We'll verify your identity, usually by confirming the request comes from the email on your account, and reply within the time the law requires. An authorized agent may make a request for you if they can prove they're allowed to. If we deny your request, you can appeal by replying to our decision; we'll explain the outcome of your appeal and, where applicable, how to contact your state attorney general.

If you're in the European Economic Area, the United Kingdom or Switzerland, you can also complain to your local data protection authority.

10.4 Legal bases for processing (EEA, UK and Switzerland)

We process your information:

  • to perform our contract with you: creating your account, running the AI coach and tools (including sending your content to our AI providers so they can generate replies and results), saving your content, and managing your subscription;
  • with your consent, where the law requires it, such as for sensitive information you choose to share, like details about your sex life, sexual orientation or health. You can withdraw consent at any time by deleting that content or your account, or by emailing us;
  • for our legitimate interests: keeping the Service secure, preventing fraud and abuse, fixing errors, understanding in aggregate how our website is used, and processing the information you tell us about other people so we can give you the advice you ask for. We've balanced these interests against your rights and the rights of the people you tell us about, and you can object at any time;
  • to comply with legal obligations, such as tax and accounting rules and responding to lawful requests.

You need to give us your account information and the content you want advice on to use the Service; without it, we can't provide the coach or tools. Everything else is optional.

We don't make decisions about you based solely on automated processing that have legal or similarly significant effects on you. AI scores, "interest" estimates and other insights are suggestions shown only to you.

10.5 Notice for US state residents

In the past 12 months we have collected the following categories of personal information, from the sources and for the purposes below. We keep each category for the periods in section 9.

  • Identifiers, such as your name, email address, account ID and IP address. Source: you, your sign-in provider and your device. Disclosed to our hosting, sign-in, subscription, error-monitoring, abuse-prevention and AI providers.
  • Customer records and commercial information, such as your subscription plan, trial, purchase and renewal history. Source: Apple, RevenueCat and our payment processor. Disclosed to our subscription and payment providers.
  • Characteristics of protected classifications, namely your age. Source: you. Used to confirm you're 18 or older and to personalize advice. Disclosed to our hosting and AI providers.
  • Internet or other electronic network activity, such as website usage, technical logs and error details. Source: your device and browser. Disclosed to our hosting, analytics and error-monitoring providers.
  • Audio, electronic and visual information, namely photos and screenshots you upload. For voice input, we receive only the text. Source: you. Disclosed to our hosting and AI providers.
  • Inferences, such as AI memories, person insights and scores. Source: created by the Service from what you share. Disclosed to our hosting and AI providers.
  • Sensitive personal information, namely the contents of messages and conversations you share, and any details about your sex life, sexual orientation or health that you choose to share. Source: you. Disclosed to our hosting and AI providers.

We collect and use this information for the business purposes in section 3, and we disclose it only to the service providers in section 6. We don't sell personal information or share it for cross-context behavioral advertising, and we haven't done so in the past 12 months. We don't have actual knowledge of selling or sharing personal information of anyone under 16.

We use and disclose sensitive personal information only to provide the Service you ask for and for other purposes the law permits without offering a right to limit, so we don't offer a separate right to limit its use.

We'll confirm we've received your request within 10 business days and respond within 45 days. If we need more time, we may extend this by up to another 45 days, and we'll tell you why.

11. Security

We use reasonable technical and organizational measures to protect your information, including encryption in transit, encryption at rest by our storage providers, access controls so each account can only read its own data, and short-lived links for uploading and viewing photos. No online service is completely secure, so we can't guarantee absolute security. If we become aware of a data breach that affects you, we'll notify you as the law requires.

12. International transfers

We're based in the United States, and our service providers may process information in the United States and other countries. Where the law requires, we rely on appropriate safeguards for international transfers, such as the European Commission's Standard Contractual Clauses, or the EU-US Data Privacy Framework and its UK and Swiss extensions where our provider is certified.

13. Adults only

AskCupid is only for people aged 18 or older. We don't knowingly collect personal information from anyone under 18. If we learn that someone under 18 has used the Service, we'll delete their account and information. If you believe a minor has given us information, please contact us.

14. Changes to this policy

We may update this Privacy Policy as the Service changes, for example when we add or change an AI provider. We'll post the new version on this page and update the "Last updated" date. If a change materially affects how we use your personal information, we'll let you know in the app, by email or on our website before it takes effect, and ask for your consent where the law requires it.

15. Contact us

For questions or requests about this Privacy Policy or your personal information:

  • Email: support@madebyenki.com
  • Mail: Enki Studios LLC, 25 River Dr S, Apt 510, Jersey City, New Jersey 07310, United States